CSO - ACT

  • Fyshwick, ACT

  • CUSTOMER SERVICE

  • Full Time

    We currently have a temporary position available from January 2026 to November 2026 to cover a maternity leave position at our Fyshwick (ACT) team for an experienced Full Time Customer Service Officer.
    If you are a motivated and customer-focused professional with the experience we are looking for, we invite you to apply for this exciting CSO role at DPO. In this role, you will play a vital part in providing excellent customer service, managing inquiries, and assisting with basic estimating tasks.

    Key Responsibilities

    Qualifications and Experience

    • Provide exceptional customer service by promptly addressing inquiries and requests.

    • Handle customer orders, including processing, tracking, and ensuring on-time delivery.

    • Collaborate with the sales team to provide accurate product information and pricing.

    • Build and maintain strong customer relationships, ensuring customer satisfaction.

    • Resolve customer complaints or issues in a timely and effective manner.

    • Keep up-to-date with product knowledge and industry trends.

    • Assist in maintaining accurate records of customer interactions and transactions.

    • Support inventory management by monitoring stock levels and liaising with the warehouse team.

    • Contribute to the achievement of sales targets and revenue goals.

    • Previous experience in a customer service role.

    • Strong communication skills, both written and verbal.

    • Proficiency in using Microsoft Office applications.

    • Excellent organizational and time-management skills.

    • A proactive and customer-oriented approach.

    • High attention to detail and accuracy.

    If this sounds like you please apply by submitting your resume below.

    Customer Service Officer - Fyshwick, ACT

    We currently have a temporary position available from January 2026 to November 2026 to cover a maternity leave position at our Fyshwick (ACT) team for an experienced Full Time Customer Service Officer.


      Only those short listed will be contacted.